User Guide

AI Prompt Playbook

Ready-to-use prompts for the Pulse AI Assistant on each section. Open the relevant section in Pulse AI, click the floating Ask Pulse AI button (bottom-right), and paste any prompt below.

Note: The Pulse AI Assistant reads and reasons about scan data. It does not autonomously execute changes in Jira. All remediation actions must be performed manually by an admin.


Dashboard Prompts

Ask from the Dashboard:

  • "Why is our Pulse Score low this week?"
  • "Which pillar is dragging our score down the most?"
  • "Summarise the top 5 High findings from the last scan."
  • "What are the most impactful things we can fix to raise our Pulse Score?"

Governance - Users

Ask from Governance → Users:

  • "How many dormant users do we have and when was their last activity?"
  • "List all admin accounts that have been inactive for more than 60 days."
  • "Which users have no group membership?"
  • "Who is over-permissioned - admin on more than 15 projects?"

Governance - Permissions & Groups

Ask from Permissions or Groups:

  • "Which permission schemes are orphaned - not assigned to any project?"
  • "How many empty groups do we have?"
  • "Which groups are not referenced in any permission or notification scheme?"

Project & Data Integrity

Ask from Projects, Issue Integrity, or Data Accuracy:

  • "Which projects have no lead assigned?"
  • "Which projects have a stale backlog - more than 30% stale issues?"
  • "How many Done issues have no resolution set?"
  • "What is the total count of unassigned issues in active sprints?"
  • "Which projects have had no activity in the last 90 days?"
  • "How many issues are missing mandatory field values?"

Workflows & Schemes

Ask from Workflows or States & Outcomes:

  • "Show me all workflows with dead-end statuses."
  • "Which workflows are orphaned - not assigned to any project?"
  • "How many screens have more than 50 fields - are they bloated?"
  • "Which resolutions have no default set?"
  • "Are there any duplicate screen configurations?"

Configurations

Ask from Custom Fields or Global Config:

  • "List all custom fields that are safe to delete - zero usage."
  • "Which custom fields are risky to delete because they still appear on screens?"
  • "How many filters have a dead owner - owned by a deactivated user?"
  • "Which filters are publicly shared?"
  • "Are there orphaned work type schemes with no projects assigned?"

Sprints & Delivery

Ask from Sprints & Delivery:

  • "Which stories in this sprint are at risk of not completing?"
  • "What is the average carryover rate across all boards over the last 3 sprints?"
  • "Show me the top 5 stories to defer from the overcommitted sprint."
  • "Generate a JQL filter for all overdue items in the current sprint."
  • "Which sprint has the highest blocker count?"