Governance

Users

Navigate to Governance → Users for a security and access risk audit of every user licensed in the org. The Governance pillar audits people, access, and directory health. A single over-provisioned account or misconfigured permission scheme can expose data across the entire instance.

Pulse AI Users Governance

Risk Categories

Risk CategoryConditionNotes
DormantActive account with last activity older than 90 days.Active = true but not recently used.
Inactive AdminAdmin with no activity for ≥ 60 days.Review and remove from admin group.
OverpermissionedAdmin on 15+ projects simultaneously.Review project-level permissions.
No GroupUser with no group membership.May have direct permission grants.

Note: User deactivation must be performed in the Atlassian Admin Console (admin.atlassian.com) - the Jira REST API does not support direct deactivation on Jira Cloud.