Custom Charts Gadget

Display Options

Control how your Custom Chart looks: formatting, tooltips, labels, layout, and export behavior.

Where to find it

Display Options

  • Open a Custom Chart gadget
  • Click Edit
  • Go to the Display Options tab

What you can change

  • Formatting (date format, % decimal places)
  • Chart behavior (tooltips, hover display, gridlines, totals)
  • Labels (heading and column/metric labels)
  • Layout controls (pie size, axis height, table/tile limits)
  • Export + menu (options menu button, direct export enable/disable)

General settings (available across chart types)

General Settings

SettingWhat it doesDefault
Date formatControls how dates appear in charts/tooltips where dates are shown.20 Jan 2021 (DD Mon YYYY)
% Places ControlSets decimal places for percentage values shown in labels/tooltips.1
Auto refresh every 10 minuteRefreshes the gadget automatically (primarily useful in View mode).Off
Show options menu buttonShows the chart's options/menu button (for quick actions).On
Export to Png, Pdf & CsvEnables direct export from the gadget.On (may be disabled by admin)

If export is disabled by admin, the toggle will show "Disabled by admin" and exports won't be available.

Pie / Funnel charts (Display Options)

Pie / Funnel Display Options

Chart options

SettingWhat it doesDefault
Show tooltip on Legends name hoverHover over legend items to see tooltip details.On
Display on hoverWhat appears on hover: Count, Count / %, %, % / Count.Count
Maximum pie chart diameterControls pie size (range: 300-400px). (Pie only)300px
Y-axis heightVertical size control (Funnel only) (range: 320-800px).350px

Labels

Labels

SettingWhat it doesDefault
HeadingHeading label shown with the chart/legend area.Blank
Count labelLabel for count values (ex: "Issues", "Tickets").Issues

Legend display

Legends

SettingWhat it doesDefault
Show chart legendShows/hides the legend list.On
Show total rowShows a total row in the legend/table area (where applicable).On
Show number columnShows the serial/number column in the legend/table area.On

Example (Pie): If you want quick context without clicking, set Display on hover = Count / % and % Places Control = 1.

Bar charts (Bar / Grouped Bar / Stacked Bar)

Bar Chart Settings

Chart options

SettingWhat it doesDefault
Show tooltip on bar hoverShows tooltip when hovering a bar.On
Tooltip displayTooltip format: Count, %, Count (%), % (Count).Count (%)
Show Count labels above barsPrints count values above each bar.On
Show zero Count labels above barsAlso shows labels for bars with 0 count.Off
Show % labels above barsPrints % labels above bars.Off
Show horizontal gridlinesAdds horizontal gridlines for readability.Off
Show Count total under chartDisplays total count below the chart.On

Axis & label

Axis and Labels

SettingWhat it doesDefault
Show y-axis labelToggles Y-axis label.On
Y-axis labelCustom Y-axis title text.Issues
Show x-axis labelToggles X-axis label.On
X-axis labelCustom X-axis title text.Date
Y-axis heightChart height control (range: 320-800px).350px
Y-axis unitShows axis values as Count or %.Count

Example (Bar): To display distribution instead of raw totals: set Y-axis unit = %, enable Show % labels above bars, and keep % Places Control = 1.

Bar Distribution Example

Line charts (Line / Line 2D)

Line Chart Options

Chart options

SettingWhat it doesDefault
Show tooltip on point hoverShows tooltip when hovering a point.On
Tooltip displayTooltip format: Count, %, Count (%), % (Count).Count (%)
Show Count labels above pointsPrints count values above points.On
Show zero Count labels above pointsShows labels for 0 values.Off
Show % labels above pointsPrints % labels above points.Off
Show horizontal gridlinesAdds horizontal gridlines.Off
Show vertical gridlinesAdds vertical gridlines.Off
Show vertical hover lineShows a vertical guide line on hover.On
Show Count total under chartDisplays total count below the chart.On

Axis & label

SettingWhat it doesDefault
Show y-axis label / Y-axis labelToggle + text for Y-axis title.On / Issues
Show x-axis label / X-axis labelToggle + text for X-axis title.On / Date
Y-axis heightChart height control (range: 320-800px).350px
Y-axis unitAxis unit: Count or %.Count

Table charts (Table / Table 2D)

Table Chart Options

Chart options

SettingWhat it doesDefault
Show tooltip on hoverShows tooltip when hovering over values/names.On
Show number columnAdds a serial/number column.On
Show total rowsAdds total row(s) at bottom.On
Limit rowsLimits table rows shown (range: 1-200).5

Table 2D only

SettingWhat it doesDefault
Show total columnAdds a total column to the right.On
DisplayChooses how values display: Count, Count / %, %, % / Count.Count
Group By LabelCustom label for the group-by dimension.Blank
Show group by heading labelShows/hides the group-by heading label.On

Labels

SettingWhat it doesDefault
HeadingTable heading label.Blank
Count labelColumn label for count values.Issues

Example (Table): For clean dashboards, set Limit rows = 10-20, enable Show total rows, and keep Display = Count / % for executive summaries (Table 2D).

Tile chart

Tile Chart Options

Chart options

SettingWhat it doesDefault
Max tiles per rowControls how many tiles appear in one row (range: 1-8).5
Limit rowsControls how many tile rows appear (range: 1-50).2
DisplayTile content format: Count, Count / %, %, % / Count, Name only.Count
Show count totalShows the total count summary (where applicable).On
Show tooltip on name hoverShows tooltip when hovering tile name.On

Labels

SettingWhat it doesDefault
HeadingTile section heading label.Blank
Count labelLabel for count values.Issues
Show chart by and count labelsShows/hides footer labels for chart-by + count label.On

Example (Tiles): For compact widgets, use Max tiles per row = 4, Limit rows = 2, and Display = Count / %.

Tile Chart Example

Quick tips

  • Keep % Places Control = 0-1 for clean dashboards.
  • Use Limit rows (Table) / Limit rows + Max tiles per row (Tile) to avoid overcrowding.
  • Turn Auto refresh ON for live dashboards; keep it OFF for static reports.
  • If users can't export, check whether Export is disabled by admin.