What is Pulse AI for Jira? - Pulse AI for Jira Documentation

Pulse AI for Jira is an AI-powered Jira Cloud app that continuously scans your Jira instance to surface configuration risks, governance gaps, and delivery anomalies through a composite health score, section-level dashboards, and a conversational AI assistant - all without leaving Jira.

Pulse AI is available on the Atlassian Marketplace.

Core Capabilities

Pulse Score (0–100): A composite health score computed as an equal-weighted average of five pillar scores, updated on every scan.
Automated findings engine: Hard-coded analytical methods per section produce severity-ranked findings (High → Medium → Low) with business-impact context.
Pulse AI Assistant: A conversational AI chat panel on every section view, powered by MongoDB-backed context retrieval and LangGraph agentic reasoning.
22-section coverage: Sprint & Delivery, Projects, Issue Integrity, Data Accuracy, Users, Permissions, Groups, Workflows, Workflow Schemes, Statuses, Resolutions, Screens, Screen Schemes, Notification Schemes, Work Item Security, Priority Schemes, Fields, Work Types, Work Type Schemes, Priorities, and Filters.
Scan & Ingest Pipeline: Fetches all Jira data via REST API, scores every section using pure-math methods, stores results in MongoDB, and generates LLM summaries stored alongside scan data.

Who Should Use This Guide

Role	Primary Sections
Jira Administrators	Full guide. Primary audience.
Jira Project Leads	Dashboard, Projects, Sprints & Delivery.
Engineering Managers	Section 7 (Sprints & Delivery), Section 4.1 (Projects).
IT / Security Teams	Sections 4–6 for governance, workflow, and configuration cleanup.
Executive Stakeholders	Dashboard Pulse Score and section summaries.
Business Analysts / PMO	Project Pulse Scores, sprint analytics, backlog and risk indicators.
Consultants	Full guide. Use Reference sections for client onboarding and health assessments.

Platform

Jira Cloud only. Not compatible with Jira Server or Data Center.