Admin Settings
Performance Options
Manage Staff
Manage Staff provides tools for configuring individual working patterns - holiday calendars, workload schemes, and staff assignments - which feed into capacity calculations.
Access from Settings → Manage Staff.
Holiday Calendar
Define company-wide holidays to accurately reduce available capacity on non-working days.
Adding a Holiday:
- Settings → Manage Staff → Holiday Calendar
- Click Add Holiday
- Enter: Name, Date → Save
Holidays reduce available capacity for all users on that date. The Capacity Planner automatically excludes configured holidays from available hours calculations.
Workload Scheme
Workload Schemes define the number of working hours per day for different working patterns.
Creating a Workload Scheme:
- Settings → Manage Staff → Workload Scheme → Create Scheme
- Enter Scheme Name (e.g., "Full-Time 8h", "Part-Time 4h", "4-day week")
- Set hours per day for each weekday independently → Save
Example Schemes:
| Scheme | Mon | Tue | Wed | Thu | Fri |
|---|---|---|---|---|---|
| Full-Time 8h | 8 | 8 | 8 | 8 | 8 |
| Part-Time 4h | 4 | 4 | 4 | 4 | 4 |
| 4-day week | 0 | 8 | 8 | 8 | 8 |
| Contractor 6h | 6 | 6 | 6 | 6 | 6 |
Staff Assignment
Links individual staff members to workload schemes.
Assigning a Scheme:
- Settings → Manage Staff → Staff Assignment
- Search for the team member
- Select their Workload Scheme from the dropdown
- Changes save automatically
Tips:
- Default scheme (from General Settings hours/day) applies to all users with no explicit scheme assigned
- Assign part-time schemes to contractors or part-time employees before running capacity reports
Performance Optimization Tips
| Problem | Solution |
|---|---|
| Report loads slowly | Narrow the date range; reduce group-by dimensions; filter to fewer projects |
| Capacity analysis takes too long | Select fewer projects or shorter date range |
| Gantt chart is sluggish | Reduce issue count in portfolio using tighter JQL filters |
| Backlog table is slow | Filter to a specific issue type or status to reduce the issue count |
| Dashboard gadget shows no data | Check that the portfolio scope still contains issues; verify read access |
Platform Limits
| Constraint | Impact |
|---|---|
| Forge KVS storage | Very large datasets may approach Forge storage limits |
| Jira API rate limits | Automatic backoff/retry is built in - very large issue fetches may be slower |
| No pre-aggregation | All reports are generated on-demand from Jira data - no overnight aggregation cache |