Help & Support
Contact Support
Need help with LaTeX Formulas & Diagrams for Confluence? Here's how to get assistance.
Before Contacting Support
Check these resources first - most issues can be resolved quickly:
- What is LaTeX Formulas & Diagrams? - overview of all macros and their features
- Diagrams Macro - troubleshooting for Mermaid/UML diagrams
- LaTeX Block Equations - checklist for successful rendering
- LaTeX Inline Equations - rules for inline and block math syntax
- Examples Library - ready-to-use code you can test against
How to Submit a Support Request
If you cannot resolve the issue using the documentation, submit a request via the Atlassian Marketplace support page for LaTeX Formulas & Diagrams.
Include in Your Request
- Description of the issue - what are you trying to do, and what's happening instead?
- Steps to reproduce - how can we replicate the issue?
- The macro type - Diagrams, LaTeX Block, or LaTeX Inline
- Screenshot or screen recording of the issue (including any error messages)
- Confluence version and app version
Community & Resources
- Atlassian Community - search for LaTeX Formulas & Diagrams discussions or post a question
- Atlassian Marketplace listing - reviews, version history, and documentation links
Contact Us
You can also reach our support team directly at developers@clovity.com